30 N Gould St Ste 100 Sheridan, WY 82801

Refund Policy

WebIThost Web Hosting Refund Policy

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This Refund Policy outlines the terms and conditions governing refund requests for services provided by WebITHost. By using our services, you acknowledge and agree to adhere to the refund policy stated herein.

    Domain Registration / Transfer / Renewal

    WebITHost does not offer refunds for domain registration, transfer, or renewal services. Once a domain registration or related service is initiated and processed, the payment is considered final and non-refundable. Please ensure all domain-related details are accurate before proceeding with the registration or transfer process.

    All Hosting Plan / Dedicated Server/ Reseller Hosting / Forex VPS

    Refunds are available for certain hosting services provided by WebITHost under the following conditions:

    1. Refunds are only applicable to yearly hosting plans (12 months or more)
    2. Refund requests must be submitted within 7 days from the date of initial service activation.
    3. The refund is not applicable to monthly or shorter-term hosting plans.
    4. If a domain name was included for free with the hosting plan, the domain registration fee will be deducted from the refund amount.
    5. For Forex VPS we don’t offer direct refund but you can ask for credit refund at anytime.
    6. For linux VPS we offer credit refund like Forex VPS.
    7. For dedicated server we don’t offer any refund at all. So check plan twice before placing any order.

    Refund Process

    To request a refund for eligible services, clients must follow these steps:

    1. Submit a support ticket and select billing department and make sure you ask for refund within 7 days as per refund policy.
    2. Provide all necessary details, including the service type, domain name (if applicable), invoice number, and reason for the refund request.
    3. Refund requests will be reviewed and processed by the WebITHost billing department within 5-7 Working Days.

    Exclusions

    WebITHost reserves the right to deny refund requests that do not meet the criteria stated in this policy or if the refund request is deemed to be in violation of our terms of service.

    Additional Information

    – Refunds will be issued using the same payment method used for the initial purchase.
    – Processing times for refunds may vary based on payment methods and financial institutions.
    – Any fees associated with the initial transaction, such as payment gateway fees, domain registration fees, or third-party service fees, will be deducted from the refund amount.

    This Refund Policy is subject to change without notice. It is recommended to review this policy periodically for any updates.

    Last Updated: 12-12-2024