all service related question & answer

FAQ

DOMAIN Related

DOMAIN RELATED FAQ

  • What is a domain name?
    A domain name is your website’s address on the internet (like webithoster.com). It helps visitors find your site easily.
  • Why do I need to buy a domain name?
    Owning a domain name gives your business or personal brand a unique identity and makes you appear more professional online.
  • What’s the difference between .com, .net, .org, and others?
    Each domain extension serves different purposes — for example, .com is for commercial, .org for organizations, and .net for networks or tech.
  • Can I transfer my domain later?
    Yes, you can transfer your domain to another provider anytime after 60 days of registration, following ICANN rules.
  • Is domain privacy protection included?
    Yes, we offer WHOIS privacy protection to keep your personal contact details safe from spammers and third parties.
  • How long can I register a domain for?
    You can register most domains for 1 to 10 years at a time and even set auto-renew to avoid losing your domain.
  • What happens if I forget to renew my domain?
    If you forget to renew, your domain may go into a grace period. If not renewed in time, it could be released and bought by someone else.
  • Can I use my domain with any hosting provider?
    Yes, once registered, you can point your domain to any hosting provider using custom DNS settings.
Shared Hosting

SHARED HOSTING FAQ

  • How do I build my online presence?
    So much of your personal brand is built around your online presence. In fact, everything you do, say, post, comment or share on the Internet represents your brand. With our Website Builder and other tools offered in our affordable Shared Hosting plans, finding success with your online brand is easy.
  • What is Shared Hosting?
    Shared Web Hosting is an entry-level type of web hosting where one physical server hosts multiple websites (and often hosts hundreds of users). Since each user gets (“shares”) a section of that individual server where they can host their website files, this keeps costs low.
  • What is cPanel and how do I use it with Shared Hosting?
    cPanel is a control panel that acts as a separate account, designed for managing your Shared Hosting service on the server. You'll be able to build your website with our Website Builder, as well as upload and manage files, create email accounts, and check the stats of your sites — all in one place. Your cPanel login details are found in your Welcome Email.
  • What is Cloud Storage?
    Designed to handle a variety of hardware and software-stack failures, Cloud Storage reinforces your data with an extra layer of protection by distributing it across various servers. Featuring zero downtime and the highest performance, it provides you with the utmost stability.
  • Shared Hosting vs VPS Hosting — which should I choose?
    A VPS gives you access to your own personal server, one that’s split up into several virtual servers with allocated resources (disk space and bandwidth) as well as a pre-installed operating system (OS) of your choice. For website owners looking to grow and scale up, a VPS is highly recommended. If your website is too big for a shared hosting service but too small to benefit from Dedicated Server Hosting, a VPS is the right choice for you.
  • Which hosting plan is right for me?
    If you’re still undecided on which package is the best for you, you could consider alternative hosting options. The quickest way to find guidance on this is by taking our online Hosting Quiz, which will point you in the right direction. The quiz will match you to the hosting plan that meets your specific requirements.
  • Is Shared Hosting good for e-commerce?
    Shared hosting is a great option for launching e-commerce sites due to its combination of enhanced performance and affordability. In a shared hosting environment, server resources are managed so websites can work efficiently with less downtime. Then as your business grows over time, you may need to explore other hosting types, such as VPS or Dedicated Hosting, to accommodate increased traffic and resource demands.
  • Does Shared Hosting come with a website builder?
    Yes. Shared Hosting includes website builders with AI features. Build your website quickly, at no extra cost and with no coding needed.
WordPress Hosting

WORDPRESS HOSTING FAQ

  • What is WordPress used for?
    WordPress is the most widely used content management system (CMS), powering over 40% of all websites. It enables millions of creators to build all kinds of websites – blogs, portfolios, resumes, forums, publications, and ecommerce sites. As free and open-source software, you can install it on any web hosting service and modify WordPress websites to your liking. However, you should choose WordPress-optimized hosting services if you want better performance. As a recommended WordPress host by WordPress.org , Hostinger offers AI tools for easier website development, the LiteSpeed cache plugin for optimal performance, in-house plugins for easier setup and maintenance, and more. Wordpress is famous for its easy-to-use interface, themes, and plugins – you don’t need technical knowledge to handle most aspects of your website, from content management to web design. In short, you can create a fully functional site with WordPress without any coding.
  • What is managed Hosting for WordPress?
    Managed Hosting for WordPress has many WordPress-specific features, like WordPress multisite, object cache, CDN, a staging tool, and WordPress ai tool. A managed WordPress hosting company will take care of your hosting environment’s technical aspects. These include speed, server maintenance, security patches, a professional WordPress support team, automatic backups, and updates. This makes managed hosting perfect for beginners with a non-technical background or developers who need a quick setup. WordPress users can simply focus on building their website, creating high-quality content, and growing their traffic.
  • How much do WordPress plans cost?
    Our Managed WordPress Hosting has three different plans: Premium – US$ 2.99/month Business – US$ 3.99/month Cloud Startup – US$ 7.99/month Launching a professional online presence has never been easier with our free domain name registration, included in our WordPress plans. You can register a .com extension and create up to 100 domain-based email addresses – all at zero cost. The WordPress plans include a custom domain and additional perks for hosting your sites: WordPress multisite, 100 domain-based email addresses, WordPress themes, over 100 subdomains, and more.
  • How do I secure my Hosting for WordPress?
    It’s simple – buy a Managed WordPress Hosting plan from Hostinger. Our secure WordPress solution includes Web Application Firewall, Secure Access Manager, WordPress Malware Scanner, and more to secure your websites. You will also get unlimited SSL certificates and automatic updates for your WordPress version, themes, and plugins. Consider opting for our Business and Cloud Startup plans for even more security features – they include enhanced DDoS protection to shield your DNS structure from cyber attacks.
  • How to Build a WordPress Website?
    Here’s how to build a WordPress site in 4 simple steps: Buy a WordPress hosting plan and claim your free domain name. Use the one-click installer to install WordPress on your account. Install your desired WordPress theme and set up some plugins. Create and publish your website pages. Congratulations, your website is now live!
  • How can I transfer my website to WebITHost?
    To migrate a website for free, you just need to purchase one of our plans. Then: Go to hPanel and navigate to the Migrate Website menu. Add a migration request and select WordPress. Fill in the required fields. Press the Submit request button, and we will transfer the website to your new hosting account within 24 hours.
  • Why is the charge different than the cost of the subscription?
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  • Why is the charge different than the cost of the subscription?
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Linux VPS

LINUX VPS FAQ

  • What is a Linux VPS?
    A Linux VPS is a virtual private server powered by the Linux operating system. It gives you full root access and isolated resources for hosting websites, apps, or development environments.
  • Which Linux distributions are available?
    We offer popular distros like Ubuntu, CentOS, Debian, AlmaLinux, and Rocky Linux. You can choose the one that fits your project best.
  • Do I get full root access with my VPS?
    Yes! All Linux VPS plans include full root access, allowing complete control over your server’s configuration and software.
  • Can I host multiple websites on one Linux VPS?
    Absolutely. You can host multiple websites using cPanel, Webmin, or by manually configuring Apache/Nginx – depending on your expertise.
  • Is Linux VPS secure?
    Yes. Our VPS servers come with advanced DDoS protection, firewalls, and regular security updates to ensure maximum protection. If you have any question about security and safty then don't hesitate to inform us.
  • Is the Linux VPS managed or unmanaged?
    By default, it’s unmanaged, giving you full freedom. However, we also offer optional managed support if you prefer technical assistance.
  • Can I reinstall or change the OS later?
    Yes, you can reinstall your OS or switch to another supported Linux distribution anytime through the VPS control panel.
  • How long does it take to activate my VPS?
    Activation is usually completed within 5-10 minutes after payment. Your login details and server info will be sent via email.
Windows VPS

WINDOWS VPS FAQ

  • What is a Windows VPS?
    A Windows VPS is a Virtual Private Server that runs on a Windows operating system. It allows you to host websites, applications, or run software with dedicated resources and full remote access.
  • What can I use Windows VPS for?
    You can use it for hosting websites, running forex bots, RDP access, Windows software automation, remote office tools, or game servers.
  • Do I get Administrator Access?
    Yes! All our Windows VPS plans come with full administrator (root) access so you have total control over your environment.
  • Which versions of Windows OS are supported?
    We support multiple versions like Windows Server 2012, 2016, 2019, and 2022. You can select the one that suits your application or workflow.
  • How do I connect to my Windows VPS?
    You can connect via Remote Desktop Protocol (RDP) using any Windows, Mac, or Android device. It’s fast, secure, and easy to use. You can also check our video tutorial for better understanding.
  • Is it secure to use a Windows VPS?
    Absolutely. Our servers come with built-in DDoS protection, strong firewall rules, and isolated environments to ensure your data is always safe.
  • Can I upgrade my VPS plan later?
    Yes, all plans are scalable. You can easily upgrade CPU, RAM, or storage anytime without losing data or reinstalling the OS.
  • How fast is setup after I purchase?
    Setup is usually completed within 5 to 15 minutes after payment. You'll get your login details via email instantly.
Forex VPS

FOREX VPS FAQ

  • What is a Forex VPS?
    A Forex VPS is a virtual server optimized for forex trading. It allows you to run your trading platform 24/7 without relying on your personal computer or internet connection.
  • Why should I use a VPS for forex trading?
    A Forex VPS ensures low latency, zero downtime, and uninterrupted trade execution – even if your PC is off or internet is disconnected.
  • Is your VPS compatible with MetaTrader (MT4/MT5)?
    Yes, all our Forex VPS plans fully support MetaTrader 4 and MetaTrader 5, along with other trading platforms and EAs (Expert Advisors).
  • How close is your VPS to brokers' servers?
    We offer low-latency connections to top brokers by hosting our servers in data centers near major financial hubs like New York, London, and Frankfurt.
  • Can I install multiple trading terminals?
    Yes! You can run multiple MT4/MT5 terminals on one VPS depending on your plan’s RAM and CPU. Ideal for managing multiple accounts.
  • Is the Forex VPS always online?
    Yes, our servers guarantee 99.9% uptime so your trades, bots, and expert advisors run 24/7 without interruption.
  • Do I need technical knowledge to use it?
    Not at all. We provide easy step-by-step guides and you get RDP access to control the VPS just like a Windows PC.
  • How fast will I receive my Forex VPS after payment?
    VPS setup is usually completed within 5–15 minutes. You'll receive login details via email immediately after activation.